{"id":260,"date":"2026-09-30T20:09:09","date_gmt":"2026-10-01T00:09:09","guid":{"rendered":"https:\/\/novameds.health\/ca\/about\/"},"modified":"2026-10-01T09:02:17","modified_gmt":"2026-10-01T13:02:17","slug":"about","status":"publish","type":"page","link":"https:\/\/novameds.health\/ca\/about\/","title":{"rendered":"About NovaMeds"},"content":{"rendered":"<header class=\"info-head info-head--display\">\n\t<ol class=\"crumbs\" aria-label=\"Breadcrumb\">\n\t\t<li><a href=\"https:\/\/novameds.health\/ca\/\">Home<\/a><\/li>\n\t\t<li aria-current=\"page\">About NovaMeds<\/li>\n\t<\/ol>\n\t<span class=\"kicker\">About NovaMeds<\/span>\t<h1 class=\"nm-page__title\">Healthcare access, built on experience.<\/h1>\n\t<p class=\"lead\">Since 2018, NovaMeds has helped customers access medicines online through an established pharmaceutical distribution network.<\/p><p class=\"lead\">We specialize in prescription and non-prescription medicines, combining straightforward online service, human support and pharmaceutical supply through PharmaMed International Sh.p.k..<\/p>\t\t\t\t\t<ul class=\"info-trust\">\n\t\t\t<li><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-check\"\/><\/svg>Operating since 2018<\/li><li><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-check\"\/><\/svg>Prescription medicines<\/li><li><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-check\"\/><\/svg>Telemedicine support<\/li><li><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-check\"\/><\/svg>Tracked delivery<\/li>\t\t<\/ul>\n\t<\/header>\n\n\n<section class=\"info-block\" id=\"a-simpler-way-to-access-medicines\">\n\t\t<h2 class=\"info-block__title\">A simpler way to access medicines<\/h2>\t<div class=\"info-block__text\"><p>NovaMeds was created to make accessing medicines online more straightforward, transparent and personal.<\/p><p>Instead of relying only on an automated checkout, NovaMeds uses an advisor-led model. Customers submit a request, our team reviews the requirements and helps coordinate the steps needed to complete the order.<\/p><p>This may include prescription requirements, access to an independent telemedicine assessment where needed, payment coordination and delivery.<\/p><\/div>\n\t\t<\/section>\n\n\n<section class=\"info-block\" id=\"serving-customers-since-2018\">\n\t\t<h2 class=\"info-block__title\">Serving customers since 2018<\/h2>\t<div class=\"info-block__text\"><p>NovaMeds has operated as an online pharmacy since 2018, building experience in the online supply of medicines and in supporting customers looking for a straightforward and reliable way to access treatment.<\/p><p>Our service has developed around three principles: clear communication, responsible pharmaceutical supply and reliable customer support.<\/p><\/div>\n\t\t<\/section>\n\n\n<section class=\"info-block\" id=\"how-novameds-works\">\n\t<h2 class=\"info-block__title\">How NovaMeds works<\/h2>\t<ol class=\"info-steps\">\n\t\t\t\t\t<li class=\"info-step\">\n\t\t\t\t<span class=\"info-step__num\" aria-hidden=\"true\">1<\/span>\n\t\t\t\t<div class=\"info-step__body\">\n\t\t\t\t\t<h3>Submit your request<\/h3>\n\t\t\t\t\t<div class=\"info-block__text\"><p>Choose the medicine you are interested in and provide the required information during checkout.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"info-step\">\n\t\t\t\t<span class=\"info-step__num\" aria-hidden=\"true\">2<\/span>\n\t\t\t\t<div class=\"info-step__body\">\n\t\t\t\t\t<h3>Advisor review<\/h3>\n\t\t\t\t\t<div class=\"info-block__text\"><p>A NovaMeds advisor reviews availability, prescription requirements and the information needed to proceed.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"info-step\">\n\t\t\t\t<span class=\"info-step__num\" aria-hidden=\"true\">3<\/span>\n\t\t\t\t<div class=\"info-step__body\">\n\t\t\t\t\t<h3>Prescription support where needed<\/h3>\n\t\t\t\t\t<div class=\"info-block__text\"><p>Where appropriate, NovaMeds can help customers access an independent authorized telemedicine assessment.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"info-step\">\n\t\t\t\t<span class=\"info-step__num\" aria-hidden=\"true\">4<\/span>\n\t\t\t\t<div class=\"info-step__body\">\n\t\t\t\t\t<h3>Order fulfillment<\/h3>\n\t\t\t\t\t<div class=\"info-block__text\"><p>Once the request has been approved and payment verified, the order is prepared for fulfillment and dispatched with tracking.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ol>\n\t\t\t\t<p class=\"info-block__link\"><a class=\"more\" href=\"https:\/\/novameds.health\/ca\/how-to-order\/\">How to Order <svg class=\"icon icon--sm\" aria-hidden=\"true\"><use href=\"#i-arrow\"\/><\/svg><\/a><\/p>\n\t<\/section>\n\n\n<section class=\"info-block\" id=\"our-pharmaceutical-partner\">\n\t\t<h2 class=\"info-block__title\">Our pharmaceutical partner<\/h2>\t<div class=\"info-block__text\"><p>NovaMeds works with PharmaMed International Sh.p.k. for pharmaceutical distribution and supply.<\/p><\/div>\n\t\t<\/section>\n\n\n<section class=\"info-block info-block--continued\">\n\t\t<div class=\"info-entity\">\n\t\t<div class=\"info-entity__head\">\n\t\t\t<span class=\"info-card__ico\"><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-badge\"\/><\/svg><\/span>\n\t\t\t<div>\n\t\t\t\t<p class=\"info-entity__name\">PharmaMed International Sh.p.k.<\/p>\n\t\t\t\t<p class=\"info-entity__role\">Authorized Pharmaceutical Distribution Partner<\/p>\t\t\t<\/div>\n\t\t<\/div>\n\t\t<dl class=\"info-entity__rows\">\n\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t<dt>Distribution Licence<\/dt>\n\t\t\t\t\t<dd>AL-DB\/2024\/0876<\/dd>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t<dt>Ministerial Authorization<\/dt>\n\t\t\t\t\t<dd>No. 487\/2024<\/dd>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t<dt>European operational office<\/dt>\n\t\t\t\t\t<dd>Tirana, Albania<\/dd>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/dl>\n\t\t\t\t\t\t<p class=\"info-entity__link\"><a class=\"more\" href=\"https:\/\/novameds.health\/ca\/contact\/#pharmaceutical-distribution-partner\">View full partner details <svg class=\"icon icon--sm\" aria-hidden=\"true\"><use href=\"#i-arrow\"\/><\/svg><\/a><\/p>\t<\/div>\n<\/section>\n\n\n<section class=\"info-block\" id=\"what-matters-to-us\">\n\t<h2 class=\"info-block__title\">What matters to us<\/h2>\t\t<ul class=\"info-cards\">\n\t\t\t\t\t\t\t\t<li class=\"info-card\">\n\t\t\t\t<span class=\"info-card__ico\"><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-info\"\/><\/svg><\/span>\n\t\t\t\t<h3>Clear communication<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"info-card__text\"><p>Customers should understand what they are requesting, what it costs and what happens next.<\/p><\/div>\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-card\">\n\t\t\t\t<span class=\"info-card__ico\"><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-shield\"\/><\/svg><\/span>\n\t\t\t\t<h3>Responsible access<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"info-card__text\"><p>Prescription requirements and independent clinical decisions are respected throughout the process.<\/p><\/div>\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-card\">\n\t\t\t\t<span class=\"info-card__ico\"><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-telegram\"\/><\/svg><\/span>\n\t\t\t\t<h3>Human support<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"info-card__text\"><p>Customers can communicate with a NovaMeds advisor instead of relying solely on an automated checkout.<\/p><\/div>\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-card\">\n\t\t\t\t<span class=\"info-card__ico\"><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-book\"\/><\/svg><\/span>\n\t\t\t\t<h3>Evidence-based information<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"info-card__text\"><p>Our product information and Knowledge Hub are developed around reliable medical, scientific and regulatory sources.<\/p><\/div>\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ul>\n\t<\/section>\n\n\n<section class=\"info-block\" id=\"what-our-customers-say\">\n\t<h2 class=\"info-block__title\">What our customers say<\/h2>\t<div class=\"info-block__text\"><p>Customers have trusted NovaMeds with their medicine orders since 2018. Here are some of their experiences.<\/p><\/div>\t<ul class=\"info-reviews\">\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote><p>\u201cLiving in a rural area in the UK, fast delivery is key for me. The parcel arrived in just 2 days via Royal Mail with full tracking. The packaging was completely plain and unbranded.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>James W.<\/strong><span>UK<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote><p>\u201cSuper smooth cross-border shipping to NY. I received my tracking link right after dispatch, and the box arrived in 4 days. Absolutely zero hint on the outside about what was inside.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>Michael B.<\/strong><span>USA, New York<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote lang=\"fr\"><p>\u201cCommande re\u00e7ue tr\u00e8s rapidement en France ! Le colis est arriv\u00e9 sans aucun probl\u00e8me, bien emball\u00e9 et ultra discret. Le suivi du colis \u00e9tait parfait du d\u00e9but \u00e0 la fin.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>Sophie L.<\/strong><span>France<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote lang=\"it\"><p>\u201cSpedizione rapida verso l&#039;Italia. Il pacco \u00e8 arrivato in 3 giorni lavorativi, perfettamente sigillato e senza alcun marchio esterno riconducibile al contenuto.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>Matteo R.<\/strong><span>Italy<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote><p>\u201cOrdered from Vancouver and it arrived sooner than expected. The package was sturdy, well-sealed, and left safely at my door. Excellent tracking updates throughout.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>Sarah P.<\/strong><span>Canada, Vancouver<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote lang=\"es\"><p>\u201cEl env\u00edo a Madrid fue superr\u00e1pido. Recib\u00ed notificaci\u00f3n de seguimiento por email en cada etapa del trayecto. El paquete lleg\u00f3 en perfecto estado y totalmente discreto.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>Elena M.<\/strong><span>Spain<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote><p>\u201cI was worried about delivery times, but my package was dispatched the same day I completed the online consultation. Top-notch service and very smooth delivery.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>Liam T.<\/strong><span>UK<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-review\">\n\t\t\t\t<p class=\"info-review__stars\" role=\"img\" aria-label=\"Rated 5 out of 5\">\u2605\u2605\u2605\u2605\u2605<\/p>\n\t\t\t\t<blockquote lang=\"fr\"><p>\u201cDeuxi\u00e8me commande sur le site et toujours aussi satisfait. Livraison en 72h \u00e0 Lyon, suivi SMS en direct et emballage d&#039;une discr\u00e9tion exemplaire.\u201d<\/p><\/blockquote>\n\t\t\t\t<p class=\"info-review__who\"><strong>Pierre D.<\/strong><span>France<\/span><\/p>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t<p class=\"info-block__note info-reviews__note\">\n\t\t\tCustomer experiences reflect individual past orders. Current delivery estimates are shown on our\t\t\t <a href=\"https:\/\/novameds.health\/ca\/shipping-delivery\/\">Shipping &amp; Delivery page.<\/a>\t\t<\/p>\n\t<\/section>\n\n\n<section class=\"info-block\" id=\"evidence-based-information\">\n\t<div class=\"info-highlight info-highlight--block\">\t<h2 class=\"info-block__title\">Evidence-based information<\/h2>\t<div class=\"info-block__text\"><p>Access to medicines should be supported by clear information.<\/p><p>Our Knowledge Hub explains medicines, treatments and emerging research using reliable medical, scientific and regulatory sources.<\/p><\/div>\n\t\t\t<p class=\"info-block__link\">\n\t\t\t\t\t\t\t<a class=\"more\" href=\"https:\/\/novameds.health\/ca\/knowledge-hub\/\">Explore the Knowledge Hub <svg class=\"icon icon--sm\" aria-hidden=\"true\"><use href=\"#i-arrow\"\/><\/svg><\/a>\n\t\t\t\t\t<\/p>\n\t\t<\/div><\/section>\n\n\n<section class=\"info-block\" id=\"need-help-with-an-order\">\n\t\t<h2 class=\"info-block__title\">Need help with an order?<\/h2>\t<div class=\"info-block__text\"><p>Our team can help explain the ordering process, prescription requirements and next steps.<\/p><\/div>\n\t\t\t<p class=\"info-block__link\">\n\t\t\t\t\t\t\t<a class=\"more\" href=\"https:\/\/novameds.health\/ca\/how-to-order\/\">How to Order <svg class=\"icon icon--sm\" aria-hidden=\"true\"><use href=\"#i-arrow\"\/><\/svg><\/a>\n\t\t\t\t\t\t\t<a class=\"more\" href=\"https:\/\/novameds.health\/ca\/contact\/\">Contact NovaMeds <svg class=\"icon icon--sm\" aria-hidden=\"true\"><use href=\"#i-arrow\"\/><\/svg><\/a>\n\t\t\t\t\t<\/p>\n\t\t<\/section>\n","protected":false},"excerpt":{"rendered":"<p>NovaMeds has helped customers access medicines online since 2018, with advisor-led support and pharmaceutical supply through PharmaMed International Sh.p.k..<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-info","meta":{"footnotes":""},"class_list":["post-260","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages\/260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/comments?post=260"}],"version-history":[{"count":1,"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages\/260\/revisions"}],"predecessor-version":[{"id":283,"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages\/260\/revisions\/283"}],"wp:attachment":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/media?parent=260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}