{"id":250,"date":"2026-09-30T20:08:39","date_gmt":"2026-10-01T00:08:39","guid":{"rendered":"https:\/\/novameds.health\/ca\/shipping-delivery\/"},"modified":"2026-10-01T09:02:16","modified_gmt":"2026-10-01T13:02:16","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/novameds.health\/ca\/shipping-delivery\/","title":{"rendered":"Shipping &#038; Delivery"},"content":{"rendered":"<header class=\"info-head\">\n\t<ol class=\"crumbs\" aria-label=\"Breadcrumb\">\n\t\t<li><a href=\"https:\/\/novameds.health\/ca\/\">Home<\/a><\/li>\n\t\t<li aria-current=\"page\">Shipping &#038; Delivery<\/li>\n\t<\/ol>\n\t\t<h1 class=\"nm-page__title\">Shipping &amp; Delivery<\/h1>\n\t<p class=\"lead\">NovaMeds offers tracked delivery from our Toronto distribution centre.<\/p><p class=\"lead\">Choose your preferred delivery method during checkout.<\/p>\t\t\t<\/header>\n\n\n<section class=\"info-block\" id=\"delivery-options\">\n\t<h2 class=\"info-block__title\">Delivery options<\/h2>\t<div class=\"info-block__text\"><p>Both delivery methods are available for delivery addresses in Canada.<\/p><\/div>\t<ul class=\"info-cards\">\n\t\t\t\t\t\t\t\t<li class=\"info-card\">\n\t\t\t\t<span class=\"info-card__ico\"><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-truck\"\/><\/svg><\/span>\n\t\t\t\t<h3>UPS Express<\/h3>\n\t\t\t\t<p class=\"info-card__detail\">C$25<\/p>\t\t\t\t<div class=\"info-card__text\"><p>Estimated delivery: 7\u20139 business days<\/p><\/div>\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"info-card\">\n\t\t\t\t<span class=\"info-card__ico\"><svg class=\"icon \" aria-hidden=\"true\"><use href=\"#i-truck\"\/><\/svg><\/span>\n\t\t\t\t<h3>Registered Mail<\/h3>\n\t\t\t\t<p class=\"info-card__detail\">C$15<\/p>\t\t\t\t<div class=\"info-card__text\"><p>Estimated delivery: 14\u201320 business days<\/p><\/div>\t\t\t\t\t\t\t<\/li>\n\t\t\t<\/ul>\n\t<\/section>\n\n\n<section class=\"info-block\" id=\"order-processing\">\n\t\t<h2 class=\"info-block__title\">Order processing<\/h2>\t<div class=\"info-block__text\"><p>Once payment has been verified, orders are normally dispatched within 24 hours.<\/p><\/div>\n\t\t<\/section>\n\n\n<section class=\"info-block\" id=\"tracking-your-order\">\n\t\t<h2 class=\"info-block__title\">Tracking your order<\/h2>\t<div class=\"info-block__text\"><p>You will receive a tracking number once your order has been dispatched.<\/p><p>Tracking information may take up to approximately 24 hours after dispatch to become active.<\/p><\/div>\n\t\t<\/section>\n\n\n<section class=\"info-block\" id=\"estimated-delivery-times\">\n\t\t<h2 class=\"info-block__title\">Estimated delivery times<\/h2>\t<div class=\"info-block__text\"><p>Delivery times are estimates and are not guaranteed.<\/p><p>Local carriers, public holidays and other circumstances outside our control may affect delivery times.<\/p><\/div>\n\t\t<\/section>\n\n\n<section class=\"info-block\" id=\"delivery-availability\">\n\t\t<h2 class=\"info-block__title\">Delivery availability<\/h2>\t<div class=\"info-block__text\"><p>If a delivery method cannot be used for your address, your NovaMeds advisor will inform you before the order is confirmed.<\/p><\/div>\n\t\t<\/section>\n\n\n\n\n<section class=\"info-block\" id=\"delivery-address\">\n\t\t<h2 class=\"info-block__title\">Delivery address<\/h2>\t<div class=\"info-block__text\"><p>Customers are responsible for providing a complete and accurate delivery address before the order is confirmed.<\/p><p>If you notice an error in your delivery details, contact NovaMeds as soon as possible.<\/p><\/div>\n\t\t<\/section>\n\n\n<section class=\"info-block\" id=\"delivery-issues\">\n\t\t<h2 class=\"info-block__title\">Delivery issues<\/h2>\t<div class=\"info-block__text\"><p>If tracking has not updated after the expected activation period, or you believe there is a problem with your delivery, contact NovaMeds support with your order reference and tracking number.<\/p><\/div>\n\t\t\t<p class=\"info-block__link\">\n\t\t\t\t\t\t\t<a class=\"more\" href=\"https:\/\/novameds.health\/ca\/contact\/\">Contact NovaMeds <svg class=\"icon icon--sm\" aria-hidden=\"true\"><use href=\"#i-arrow\"\/><\/svg><\/a>\n\t\t\t\t\t<\/p>\n\t\t<\/section>\n","protected":false},"excerpt":{"rendered":"<p>NovaMeds offers tracked delivery from our Toronto distribution centre. Choose your preferred delivery method during checkout.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-info","meta":{"footnotes":""},"class_list":["post-250","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages\/250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/comments?post=250"}],"version-history":[{"count":1,"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages\/250\/revisions"}],"predecessor-version":[{"id":273,"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/pages\/250\/revisions\/273"}],"wp:attachment":[{"href":"https:\/\/novameds.health\/ca\/wp-json\/wp\/v2\/media?parent=250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}